To cancel your subscription, log into your Dashboard (https://app.viralgram.mobi/my-subscription-dashboard) , then go to Cancel Subscription , Select the desired active subscription and click cancel.
You can also let us do that for you by simply sending a new ticket with your request
http://support.viralgram.mobi/support/tickets/new
Similar for upgrade/downgrade , open a new ticket and we will handle your request
You might find this Useful for creating and login into your Dashboard:
http://support.viralgram.mobi/support/solutions/articles/47001252459-how-to-log-in-my-automatic-likes-dashboard-